FAQs

Do you ship worldwide?                                             Yes, we do

How long does it take to process my order?            All orders are processed and shipped 24 -48 hours after your order is placed ( excluding weekends).

Which carrier do you use to send your parcels?                      All our UK parcels are sent via Evri. All international parcels are sent via Royal Mail. You will receive a tracking number once your order has been dispatched. 

Who pays the import taxes and duty?                       You may be charged import duties and taxes by your local customs authority when your parcel is received in your country. Duty rates vary depending on the value of each item, and vary from each country, so we are unable to determine exactly what duties may be charged. We strongly recommend checking your local customs website or contacting them directly prior to placing your order. Please note Modest Missy cannot take responsibility for delays due to customs clearance as it is not in our control.

Did not receive package / Lost Package?              Each order is tracked and signed for to prevent lost packages. However, if you do not receive your order, please email us at sales@modestmissy.com (include your order number in the subject).